1. Good morning / afternoon / evening. This is coffee shop. (XXX speaking). May I help you?

您好，咖啡廳，請(qǐng)問(wèn)有什么可以幫忙嗎?

2. May I have you name, please? Under what name is this booking made, please?

請(qǐng)問(wèn)您貴姓?/請(qǐng)問(wèn)您以什么名義訂位?

3.Would you please spell it for me? Spelling, please?

請(qǐng)問(wèn)您的名字怎樣拼寫(xiě)?

4.For how many people, please? / How many people will be in

your party, please?

請(qǐng)問(wèn)多少人?

5. For what time and what date, Mr. Smith?

史密斯先生，請(qǐng)問(wèn)哪一天和幾點(diǎn)鐘來(lái)用餐呢?

6. Would you like the smoking area or Non Smoking area?

請(qǐng)問(wèn)您喜歡吸煙區(qū)還是非吸煙區(qū)?

7. Any more request?

還有什么要求嗎?

8. Yes, we will arrange a table by the window for you. / I’m sorry, we can not guarantee that we can offer you a table by the window, because there have been many reservations today. But we’ll do our best for you.

好的，我們會(huì)為您安排一張靠江邊的桌子[文老師，文老師博客]。/ 對(duì)不起，我們不能

保證一定可以給您一張靠江邊的桌子，因?yàn)?，今天有很多訂位，不過(guò)，我們會(huì)盡力為您安排的。

10. May I have your room number or telephone number, please?

(So that we can contact you easily.)

請(qǐng)問(wèn)您的房間號(hào)碼或聯(lián)系電話(huà)是多少?(這樣我們可以方便聯(lián)系您)

10. Mr. Smith, May I repeat it? A table for two and non smoking

area, at 7:30 this evening for Mr./Ms smith, your telephone number is . Is that right?

我重復(fù)一下：史密斯先生，兩位，今晚七點(diǎn)半來(lái)，非吸煙區(qū)，聯(lián)系電話(huà)號(hào)碼 是 對(duì)嗎?

11.Thank you, Mr.Smith, usually, the table will be kept / hold for

15 minutes. We look forward to seeing you on time. Good-bye.

謝謝，史密斯先生，餐廳的訂位將會(huì)保留15分鐘，我們將恭候您的到來(lái)，再見(jiàn)。