A:Can I help you,Miss?

A：小姐，需要點什么?

B:I would like to order 2 offlce-style cabinets and desk calen?dars.

B：我要訂購兩個辦公柜和兩份臺歷。

We want offlce-style cabinets in white. The catalogue number is 90-f-2356.

辦公柜要白色的產(chǎn)品編號是90-f-2356。

A:How soon do you want it?

A：你要多快送到?

B:Could you deliver it tomorrow?

B：你能不能明天送到?

A:No problem.

A：沒問題。

B:Please handle the items carefully.

B：請小心運送貨品。

A:Certainly.

A：當(dāng)然。

B:We will pay by collect on delivery.

B：貨到時我們付款。

Conversation 2

會話 2

A:May I help you, Miss?

A：小姐，需要幫忙嗎?

B:Yes. I'm excited to hear about your new product.

B：是的，我很想了解你們這套新產(chǎn)品的情況。

A:OK. I'm sure you will love what this new automatic answer?ing system can do for your business.

A：好的，我相信這一套最新自動簽錄系統(tǒng)會給貴公司的 業(yè)務(wù)帶來很多好處。

B:Yes. I've heard a lot about it.

B：是這樣，我已聽說過很多有關(guān)它的介紹。

A:Watch our computer demonstration, please. You'll be con?vinced that our product is superior.(After the demonstration )

A：請看看電腦演示。你一定會相信我們的比別家的好。 (演示過后)

B:Yes. I would have to agree with you. It seems to offer more options than the others.

B：是的，我很同意你的說法?？雌饋砟銈儺a(chǎn)品的功能比別家的功能多。

But new product sometimes has a few troubles. How about yours?

但是新產(chǎn)品有時會有一些問題，你們的怎么樣?

A:Our systems are 100% trouble-free.

A：我們的系統(tǒng)是百分之百的無故障。

B:How do you ensure quality?

B：你們怎樣來保證產(chǎn)品的質(zhì)量呢?

A:Any of our new products shall go through a 1 - 3 month tes?ting period.

A：我們的任何一件新產(chǎn)品都有一至三個月的試用期。

B:Are your prices negotiable?

B：價格是否有商量的余地呢?

A:Yes, our prices are negotiable, but our quality is not.

A：有，我們的價格可以談，但我們產(chǎn)品的質(zhì)量是獨一無二的。

B:What happens if I am not satisfied with my purchases?

B：假如買了后不滿意怎么辦?

A：Your satisfaction is guaranteed, or we refund your money.

A：我們保證用戶滿意,否則我們就退款。

B：l see. But I have to discuss It over with my boss before I make a decision.

B：我知道了，但是我必須與我的老板商量之后才能做決定。

A:OK. I hope you will be in touch with me shortly.

A：好吧，我希望你們不久后就和我聯(lián)系。