AHello. Thank you for calling Spend Mart.
您好。感謝您致電Spend Mart。
BIs this the Customer Service Desk?
請(qǐng)問(wèn)是客戶服務(wù)柜臺(tái)嗎？
AYes. How can I help you?
是的。我能為您做什么？
BI bought a sweater from your store a week ago. It says size 12. But actually, it is a size 10. Can I exchange it?
一周前我在你們的店里買了一件毛衣。標(biāo)著是12號(hào)，可實(shí)際上是10號(hào)。我能換一件嗎？
ADo you have the receipt with you?
請(qǐng)問(wèn)您還留著收據(jù)嗎？
BYes, I do.
是的。
AI like to apologize for the problem. Please come down with your receipt and sweater to exchange it for the size you want.
很抱歉給您造成的麻煩。請(qǐng)帶著您的收據(jù)和毛衣到店里更換您需要的尺碼。
BThank you very much.
謝謝。
AYou’re welcome.
別客氣。
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